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What Are the Legal Regulations for Debt Collection?


Debt collection is governed by several legal regulations designed to protect consumers from abusive or unfair practices while allowing creditors to pursue legitimate debts.

These regulations primarily stem from federal laws in the United States, supplemented by state-specific laws that may provide additional protections. As a debt collection defense attorney, here's my overview of the key legal regulations you need to be aware of for debt collection.

1. Fair Debt Collection Practices Act (FDCPA)

The Fair Debt Collection Practices Act (FDCPA) is a federal law that sets guidelines for debt collectors' behavior and prohibits certain abusive practices. Key provisions include:

  • Prohibited Conduct: Debt collectors can't engage in harassment, threats, or abusive language. They can't make false statements or misrepresent information about the debt or the consequences of non-payment.

  • Communication: Debt collectors must identify themselves and provide information about the debt, including the amount owed and the creditor’s identity. They must also disclose that the communication is from a debt collector.

  • Validation of Debt: Consumers have the right to request validation of the debt within 30 days of initial contact. Until the debt is validated, the collector can't continue collection efforts.

  • Cease Communication: Consumers can request that collectors cease communication except to notify them of specific actions, such as filing a lawsuit.

  • Legal Remedies: Violations of the FDCPA can result in statutory damages, actual damages, attorney's fees, and potentially punitive damages in lawsuits brought against debt collectors.

For more information about how the FDCPA can protect you, don't hesitate to reach out to me at the Law Office of William Ray Ford. As your debt collection defense attorney in Clinton, MD, I can help defend you against original creditors and debt collectors alike.

2. Consumer Financial Protection Bureau (CFPB) Regulations

The Consumer Financial Protection Bureau (CFPB) enforces and interprets various consumer protection laws related to debt collection. In 2021, the CFPB issued a Final Rule that outlines restrictions on how debt collectors can communicate with consumers, including limits on call frequency and new requirements for electronic communications.

The CFPB plays a significant role in regulating debt collection practices in the United States. The regulations and rules issued by the CFPB are aimed at protecting consumers from debt collection practices while making sure creditors pursue debts in a lawful manner. Below are the key CFPB regulations related to debt collection.

Final Rule on Debt Collection Practices

The Final Rule updated and clarified the Fair Debt Collection Practices Act (FDCPA), aiming to provide consumers with clear rights and protections in their interactions with debt collectors. Some key aspects of the Final Rule include:

  • Communication Limits: Debt collectors are limited to seven attempts per week to reach a consumer regarding a specific debt. Once contact is established with the consumer, subsequent communications are subject to further limitations.

  • Electronic Communication: The Final Rule includes provisions for electronic communication (e.g. emails and text messages) between debt collectors and consumers with guidelines on how and when such communication can occur.

  • Validation Notices: Debt collectors must send a written validation notice to consumers within five days of their initial communication, providing details about the debt and the consumer’s rights to dispute or seek verification.

  • Cease Communication Requests: Consumers can request that debt collectors cease further communication about the debt, except for specific notifications.

  • Prohibition on Harassment or Abuse: The Final Rule reiterates and reinforces prohibitions against harassment, abuse, or misleading practices in debt collection activities.

Supervisory and Enforcement Authority

The CFPB has supervisory authority over large banks, credit unions, and certain non-bank financial companies, including debt collectors. It monitors compliance with federal consumer financial laws, investigates consumer complaints, and takes enforcement actions against entities engaged in unlawful debt collection practices.

Public Disclosure and Education

The CFPB provides resources and educational materials to inform consumers about their rights under the FDCPA and other relevant laws. These resources include guides, sample letters for disputing debts, and information about how to file complaints with the CFPB. As your debt collection defense attorney, I can help you during this legal process and assist you with filing your complaint to the CFPB as needed.

Compliance and Enforcement

Debt collectors and creditors must comply with CFPB regulations to avoid potential legal and financial consequences. Non-compliance can result in enforcement actions, penalties, and other sanctions imposed by the CFPB, state regulators, or through private litigation brought by consumers.

3. State Laws

Many states have additional regulations that govern debt collection practices, often providing further protections to consumers like you. These laws may include restrictions on collection methods, requirements for debt validation, and guidelines for how creditors and collectors can pursue legal action.

Maryland has specific state laws that govern debt collection practices within the state. These laws complement federal regulations such as the FDCPA and provide additional protections for consumers.

Maryland Consumer Debt Collection Act (MCDCA)

The Maryland Consumer Debt Collection Act (MCDCA) is the primary state law governing debt collection practices in Maryland. Similar to the FDCPA, the MCDCA prohibits debt collectors from engaging in abusive, deceptive, or unfair practices. This includes harassment, threats, or false representations about the debt.

Consumers have the right to request validation of the debt within 30 days of receiving notice from the debt collector. The debt collector must provide verification of the debt, including details such as the amount owed and the identity of the original creditor. If a consumer disputes the validity of a debt in writing within 30 days of receiving notice, the debt collector must cease collection efforts until verification is provided.

Statute of Limitations

Maryland sets specific time limits, known as statutes of limitations, within which creditors or debt collectors can legally file lawsuits to collect debts. The Maryland Department of Labor confirms that, for most types of debt, including credit card debt and personal loans, the statute of limitations in Maryland is generally three years from the date of the last activity on the account.

Exempt Income and Property

Maryland law protects certain types of income and property from garnishment or seizure to satisfy debts. For example, wages from certain sources, such as Social Security benefits, are exempt from garnishment. If you've been experiencing garnishment and you're concerned it's unlawful, contact me at the Law Office of William Ray Ford. As your debt collection defense attorney, I can help.

Interest Rate Limits

Maryland law sets limits on the amount of interest that can be charged on certain types of debts. For example, there are specific limits on interest rates for consumer loans to protect consumers from excessive interest charges.

Debt Collection Licensing

Debt collectors operating in Maryland may be required to obtain a license or registration from the state. This helps guarantee that debt collectors comply with state laws and regulations governing their conduct.

Consumer Protections

Maryland's laws on debt collection aim to protect consumers from abusive or predatory practices by debt collectors. Consumers have rights to dispute debts, request validation, and seek relief if debt collectors violate their rights under state law. With me as your debt collection defense attorney, you can rest assured that your rights will be defended.

Enforcement and Compliance

The Maryland Attorney General's Office and other state agencies oversee compliance with state debt collection laws. Consumers who believe their rights have been violated can file complaints with these agencies, which may investigate and take enforcement actions against violators.

4. Federal Bankruptcy Laws

Bankruptcy laws under federal jurisdiction provide relief for individuals overwhelmed by debt. One of the most powerful aspects of bankruptcy is the automatic stay. When an individual files for bankruptcy (either Chapter 7 or Chapter 13), an automatic stay immediately goes into effect. The automatic stay:

  • Halts Collection Actions: It prevents creditors and debt collectors from taking any collection actions against the debtor, including lawsuits, garnishments, foreclosures, repossessions, and harassing phone calls or letters.

  • Stops Collection Notices: Debt collectors must cease all communication attempts once they’re informed of the bankruptcy filing and provided with the case number.

In both Chapter 7 and Chapter 13 bankruptcies, eligible debts may be discharged (eliminated) at the conclusion of the bankruptcy process. Dischargeable debts typically include credit card debts, medical bills, personal loans, and other unsecured debts.

Once a debt is discharged through bankruptcy, creditors and debt collectors are legally prohibited from attempting to collect on those debts. This includes not only the debt itself but also any interest or fees associated with it.

There are other ways federal bankruptcy laws can impact debt collection as well. Bankruptcy laws can impact property protection, repayment plans, and more.

Protection of Property

Bankruptcy laws provide exemptions that protect certain types and amounts of property from being seized by creditors to satisfy debts. These exemptions vary by state and may include home equity, personal property (such as vehicles and household goods), retirement accounts, and tools of trade.

Repayment Plans (Chapter 13)

In Chapter 13 bankruptcy, debtors create a repayment plan that allows them to repay all or a portion of their debts over a period of three to five years, according to the United States Courts. The repayment plan is supervised by the bankruptcy court and provides a structured way for debtors to catch up on past due payments while keeping assets.

Legal Proceedings

Bankruptcy proceedings are overseen by federal bankruptcy courts. These courts have the authority to adjudicate disputes between debtors and creditors, approve or deny discharge of debts, and stay in compliance with bankruptcy laws.

5. Deceptive Trade Practices Acts

Some states have laws that specifically address unfair or deceptive debt collection practices. These are often part of their consumer protection statutes or Deceptive Trade Practices Acts. These laws may overlap with federal regulations but can provide additional remedies or protections. Maryland is one of these states, and deceptive trade practices are dealt with under the Maryland Commercial Law Code, as reported by the Maryland General Assembly.

6. Credit Reporting Regulations

Debt collection activities can impact a consumer's credit report. The Fair Credit Reporting Act (FCRA) governs how creditors report information to credit bureaus and consumers' rights to dispute inaccurate information on their credit reports.

Compliance and Enforcement

Debt collectors must comply with these regulations in their interactions with consumers. They must also adhere to any industry-specific guidelines or codes of conduct. The Federal Trade Commission (FTC), Consumer Financial Protection Bureau (CFPB), and state attorney general have authority to enforce debt collection laws. Consumers can file complaints with these agencies if they believe their rights have been violated.

Contact a Debt Collection Defense Attorney Today

Understanding legal regulations is crucial for both consumers and debt collectors. Consumers should be aware of their rights under the FDCPA and other laws to protect themselves from unfair debt collection practices. Debt collectors must be in compliance with these regulations to avoid legal repercussions and maintain ethical practices in their operations. 

If you're looking for a debt collection defense attorney you can rely on to defend your legal rights and protect you from abusive debt collectors, look no further than my practice at the Law Office of William Ray Ford. Based in Clinton, MD, I also service the counties of Calvert, Prince George's, Queen Anne's, Anne Arundel, Montgomery, Howard, and Frederick. Contact me today to get started!